Building what
comes next.

As the leader of the Product and Engineering teams responsible for mHelp, I provide strategic and delivery leadership for a large-scale enterprise digital support experience serving approximately 900,000 end users. I lead the evolution of mHelp as an enterprise product, bringing together product management, engineering, platform architecture, integrations, and operational capabilities to help employees access IT and HR services through one intuitive support experience.

My work spans enterprise virtual-agent solutions and AI enablement across Moveworks, IBM Watson, and Microsoft Copilot. This includes guiding the product and technical direction of mHelp, coordinating cross-functional teams and partners, aligning our solutions with broader enterprise AI strategies, and establishing an extensible foundation for increasingly intelligent and automated employee support across IT and HR.

I am leading the technology strategy, product development, and deployment of two enterprise mobile applications designed to bring critical employee services directly to tens of thousands of mobile devices. The applications combine virtual-agent capabilities, HR services, and IT services into integrated mobile experiences, creating a more convenient entry point for employees to get assistance and interact with enterprise services.

My leadership spans product direction, engineering, platform architecture, integrations, and cross-functional coordination across the underlying service platforms. The initiative represents a broader shift toward an experience-centric service model, where employees do not need to understand which organizational team, backend system, or technology platform provides a service. Instead, the mobile experience provides a unified digital front door to enterprise support.