Technology executive, product builder, and entrepreneur with 20+ years of experience leading enterprise platforms, AI initiatives, and digital products. From founding a global SaaS business to leading multi-tiered technology teams at Marriott and Starbucks, I turn complex challenges into practical solutions.
01 / SELECTED WORK
Highlights from building products, modernizing technology, and leading teams at scale.
MARRIOTT INTERNATIONAL · 2023—PRESENT
Leading enterprise platform strategy, product management, engineering, and operations across AI-enabled service experiences, ServiceNow, and global communications systems.
STARBUCKS · MULTIPLE LEADERSHIP ROLES
Advanced workplace technology and digital employee experiences, from immersive collaboration and digital twins to device platforms supporting tens of thousands of endpoints.
AGEVERIFY.COM · FOUNDER
Founded, designed, launched, and scaled AgeVerify into a SaaS platform used by more than 4,000 businesses across 40+ countries, localized into 20 languages, and generating over $1 million in lifetime product revenue. Worked with globally recognized brands including Guinness, Bacardi, and MillerCoors.
CURRENT INDEPENDENT PROJECT / BOPDB
FEATURED PROJECT · BOPDBI created bopdb to tell the stories behind music through original infographics, illustrated prints, and short drawing videos.
My audience includes notable artists and public figures such as Queen Latifah, W. Kamau Bell, Robert Glasper, Don Cheadle, and Jason Isbell, among others.
I'm also working directly with major record labels on collaborative videos, connecting music history with new audiences.
Connect with bopdb on Instagram ↗03 / EXPERIENCE
A few chapters in a career shaped by technology, people, and the belief that better systems create better experiences.
Senior Director, Enterprise Platforms · Previously Director, IT Delivery
Enterprise AI, IT service management, digital experiences, global operationsSenior Manager · Senior Technical Product Manager · Senior Engineer
Digital workplace, emerging technology, mobility, collaborationFounder
Product strategy, SaaS development, entrepreneurshipProgressive technology and engineering leadership roles
Global infrastructure, ITSM, enterprise messaging, end-user computing04 / CONTACT
I'm always interested in thoughtful conversations about technology, leadership, products, and creative work.
gregg@greggrichter.com
